« previous next »

Author Question: The information that is entered into the Repairs section of the RO includes ________. A) The ... (Read 87 times)

genevieve1028

  • Hero Member
  • *****
  • Posts: 601
on: Jun 23, 2018
The information that is entered into the Repairs section of the RO includes ________.
 
  A) The promise time and estimate
  B) Customer concerns and explanation of repairs performed
  C) Vehicle information and milage
  D) Approvals of estimates and additional comments

Question 2

A service advisor has to carefully explain to the customer that the charges for _______________ are for doing the diagnosis and that the customer will be billed for these charges if they do not approve the repairs.
 
  A) Safety inspections B) Service estimate C) Checkout time D) Price leaders


jesse.fleming

  • Sr. Member
  • ****
  • Posts: 301
Reply #1 on: Jun 23, 2018
Answer to Question 1

B

Answer to Question 2

C


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question

genevieve1028

  • Hero Member
  • *****
  • Posts: 601
Reply #2 on: Jun 23, 2018
Thank you!


jesse.fleming

  • Sr. Member
  • ****
  • Posts: 301
Reply #3 on: Jun 23, 2018
Happy to help


« previous next »
 

Did you know?

It is believed that the Incas used anesthesia. Evidence supports the theory that shamans chewed cocoa leaves and drilled holes into the heads of patients (letting evil spirits escape), spitting into the wounds they made. The mixture of cocaine, saliva, and resin numbed the site enough to allow hours of drilling.

Did you know?

The first war in which wide-scale use of anesthetics occurred was the Civil War, and 80% of all wounds were in the extremities.

Did you know?

For about 100 years, scientists thought that peptic ulcers were caused by stress, spicy food, and alcohol. Later, researchers added stomach acid to the list of causes and began treating ulcers with antacids. Now it is known that peptic ulcers are predominantly caused by Helicobacter pylori, a spiral-shaped bacterium that normally exist in the stomach.

Did you know?

Normal urine is sterile. It contains fluids, salts, and waste products. It is free of bacteria, viruses, and fungi.

Did you know?

In the United States, congenital cytomegalovirus causes one child to become disabled almost every hour. CMV is the leading preventable viral cause of development disability in newborns. These disabilities include hearing or vision loss, and cerebral palsy.

This diagram shows a cross-section of a solar-type star. This diagram shows a cross-section of a solar-type star.
A schematic cross section of the spinal cord and the dorsal and ventral roots. A schematic cross section of the spinal cord and the dorsal and ventral roots.
Sagittal section of the female pelvis, showing organs of the reproductive system. Sagittal section of the female pelvis, showing organs of the reproductive system.
Jostling. A form of coarse vibration that includes mobilizing joints. Jostling. A form of coarse vibration that includes mobilizing joints.
A summary of the major processes in information restructuring of DNA A summary of the major processes in information restructuring of DNA
A transmission electron micrograph of cytokinesis in a cross section of a dividing cell A transmission electron micrograph of cytokinesis in a cross section of a dividing cell
Video: Introduction to Macular Degeneration

For a complete list of videos, visit our video library