« previous next »

Author Question: The information that is entered into the Repairs section of the RO includes ________. A) The ... (Read 133 times)

genevieve1028

  • Hero Member
  • *****
  • Posts: 601
on: Jun 23, 2018
The information that is entered into the Repairs section of the RO includes ________.
 
  A) The promise time and estimate
  B) Customer concerns and explanation of repairs performed
  C) Vehicle information and milage
  D) Approvals of estimates and additional comments

Question 2

A service advisor has to carefully explain to the customer that the charges for _______________ are for doing the diagnosis and that the customer will be billed for these charges if they do not approve the repairs.
 
  A) Safety inspections B) Service estimate C) Checkout time D) Price leaders


jesse.fleming

  • Sr. Member
  • ****
  • Posts: 301
Reply #1 on: Jun 23, 2018
Answer to Question 1

B

Answer to Question 2

C


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question

genevieve1028

  • Hero Member
  • *****
  • Posts: 601
Reply #2 on: Jun 23, 2018
Thank you!


jesse.fleming

  • Sr. Member
  • ****
  • Posts: 301
Reply #3 on: Jun 23, 2018
Happy to help


« previous next »
 

Did you know?

Only one in 10 cancer deaths is caused by the primary tumor. The vast majority of cancer mortality is caused by cells breaking away from the main tumor and metastasizing to other parts of the body, such as the brain, bones, or liver.

Did you know?

Patients who have undergone chemotherapy for the treatment of cancer often complain of a lack of mental focus; memory loss; and a general diminution in abilities such as multitasking, attention span, and general mental agility.

Did you know?

When Gabriel Fahrenheit invented the first mercury thermometer, he called "zero degrees" the lowest temperature he was able to attain with a mixture of ice and salt. For the upper point of his scale, he used 96°, which he measured as normal human body temperature (we know it to be 98.6° today because of more accurate thermometers).

Did you know?

Dogs have been used in studies to detect various cancers in human subjects. They have been trained to sniff breath samples from humans that were collected by having them breathe into special tubes. These people included 55 lung cancer patients, 31 breast cancer patients, and 83 cancer-free patients. The dogs detected 54 of the 55 lung cancer patients as having cancer, detected 28 of the 31 breast cancer patients, and gave only three false-positive results (detecting cancer in people who didn't have it).

Did you know?

The people with the highest levels of LDL are Mexican American males and non-Hispanic black females.

Cross Section of a Synapse Cross Section of a Synapse
Frontal Section of a Cat Brain Frontal Section of a Cat Brain
Information Processing Model The components of the model operate simultaneously. Information Processing Model The components of the model operate simultaneously.
Comparing Traditional and Industrialized (and Information) Societies Comparing Traditional and Industrialized (and Information) Societies
Organizing Drug Information by Therapeutic Classification Organizing Drug Information by Therapeutic Classification
A vehicle emission control information (VECI) sticker on a flexible fuel vehicle. A vehicle emission control information (VECI) sticker on a flexible fuel vehicle.
Video: Blood Flow through the Human Heart

For a complete list of videos, visit our video library