Author Question: An internal customer is a. someone from outside the company who buys the company's products b. ... (Read 318 times)

rachel9

  • Sr. Member
  • ****
  • Posts: 495
An internal customer is
 
 a. someone from outside the company who buys the company's products
  b. another employee who works for your company
  c. not concerned about receiving good customer service
  d. both b and c

Question 2

Customer service
 
 a. involves performing activities to ensure customer satisfaction
  b. is important for external customers only
  c. is important for internal customers only
  d. both a and b



EAN94

  • Sr. Member
  • ****
  • Posts: 307
Answer to Question 1

B

Answer to Question 2

A



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Drugs are in development that may cure asthma and hay fever once and for all. They target leukotrienes, which are known to cause tightening of the air passages in the lungs and increase mucus productions in nasal passages.

Did you know?

The liver is the only organ that has the ability to regenerate itself after certain types of damage. As much as 25% of the liver can be removed, and it will still regenerate back to its original shape and size. However, the liver cannot regenerate after severe damage caused by alcohol.

Did you know?

In 2006, a generic antinausea drug named ondansetron was approved. It is used to stop nausea and vomiting associated with surgery, chemotherapy, and radiation therapy.

Did you know?

The immune system needs 9.5 hours of sleep in total darkness to recharge completely.

Did you know?

Aspirin may benefit 11 different cancers, including those of the colon, pancreas, lungs, prostate, breasts, and leukemia.

For a complete list of videos, visit our video library