Author Question: An internal customer is a. someone from outside the company who buys the company's products b. ... (Read 317 times)

rachel9

  • Sr. Member
  • ****
  • Posts: 495
An internal customer is
 
 a. someone from outside the company who buys the company's products
  b. another employee who works for your company
  c. not concerned about receiving good customer service
  d. both b and c

Question 2

Customer service
 
 a. involves performing activities to ensure customer satisfaction
  b. is important for external customers only
  c. is important for internal customers only
  d. both a and b



EAN94

  • Sr. Member
  • ****
  • Posts: 307
Answer to Question 1

B

Answer to Question 2

A



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

The strongest synthetic topical retinoid drug available, tazarotene, is used to treat sun-damaged skin, acne, and psoriasis.

Did you know?

The toxic levels for lithium carbonate are close to the therapeutic levels. Signs of toxicity include fine hand tremor, polyuria, mild thirst, nausea, general discomfort, diarrhea, vomiting, drowsiness, muscular weakness, lack of coordination, ataxia, giddiness, tinnitus, and blurred vision.

Did you know?

Opium has influenced much of the world's most popular literature. The following authors were all opium users, of varying degrees: Lewis Carroll, Charles, Dickens, Arthur Conan Doyle, and Oscar Wilde.

Did you know?

The top five reasons that children stay home from school are as follows: colds, stomach flu (gastroenteritis), ear infection (otitis media), pink eye (conjunctivitis), and sore throat.

Did you know?

Elderly adults are at greatest risk of stroke and myocardial infarction and have the most to gain from prophylaxis. Patients ages 60 to 80 years with blood pressures above 160/90 mm Hg should benefit from antihypertensive treatment.

For a complete list of videos, visit our video library