Author Question: An internal customer is a. someone from outside the company who buys the company's products b. ... (Read 185 times)

rachel9

  • Sr. Member
  • ****
  • Posts: 495
An internal customer is
 
 a. someone from outside the company who buys the company's products
  b. another employee who works for your company
  c. not concerned about receiving good customer service
  d. both b and c

Question 2

Customer service
 
 a. involves performing activities to ensure customer satisfaction
  b. is important for external customers only
  c. is important for internal customers only
  d. both a and b



EAN94

  • Sr. Member
  • ****
  • Posts: 307
Answer to Question 1

B

Answer to Question 2

A



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Medications that are definitely not safe to take when breastfeeding include radioactive drugs, antimetabolites, some cancer (chemotherapy) agents, bromocriptine, ergotamine, methotrexate, and cyclosporine.

Did you know?

Russia has the highest death rate from cardiovascular disease followed by the Ukraine, Romania, Hungary, and Poland.

Did you know?

Ether was used widely for surgeries but became less popular because of its flammability and its tendency to cause vomiting. In England, it was quickly replaced by chloroform, but this agent caused many deaths and lost popularity.

Did you know?

Dogs have been used in studies to detect various cancers in human subjects. They have been trained to sniff breath samples from humans that were collected by having them breathe into special tubes. These people included 55 lung cancer patients, 31 breast cancer patients, and 83 cancer-free patients. The dogs detected 54 of the 55 lung cancer patients as having cancer, detected 28 of the 31 breast cancer patients, and gave only three false-positive results (detecting cancer in people who didn't have it).

Did you know?

Illness; diuretics; laxative abuse; hot weather; exercise; sweating; caffeine; alcoholic beverages; starvation diets; inadequate carbohydrate consumption; and diets high in protein, salt, or fiber can cause people to become dehydrated.

For a complete list of videos, visit our video library