Author Question: An internal customer is a. someone from outside the company who buys the company's products b. ... (Read 206 times)

rachel9

  • Sr. Member
  • ****
  • Posts: 495
An internal customer is
 
 a. someone from outside the company who buys the company's products
  b. another employee who works for your company
  c. not concerned about receiving good customer service
  d. both b and c

Question 2

Customer service
 
 a. involves performing activities to ensure customer satisfaction
  b. is important for external customers only
  c. is important for internal customers only
  d. both a and b



EAN94

  • Sr. Member
  • ****
  • Posts: 307
Answer to Question 1

B

Answer to Question 2

A



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Amphetamine poisoning can cause intravascular coagulation, circulatory collapse, rhabdomyolysis, ischemic colitis, acute psychosis, hyperthermia, respiratory distress syndrome, and pericarditis.

Did you know?

It is widely believed that giving a daily oral dose of aspirin to heart attack patients improves their chances of survival because the aspirin blocks the formation of new blood clots.

Did you know?

In ancient Rome, many of the richer people in the population had lead-induced gout. The reason for this is unclear. Lead poisoning has also been linked to madness.

Did you know?

The National Institutes of Health have supported research into acupuncture. This has shown that acupuncture significantly reduced pain associated with osteoarthritis of the knee, when used as a complement to conventional therapies.

Did you know?

Nitroglycerin is used to alleviate various heart-related conditions, and it is also the chief component of dynamite (but mixed in a solid clay base to stabilize it).

For a complete list of videos, visit our video library