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Author Question: When organizing a negative message a. begin with a neutral opening b. explain the reasons for the ... (Read 115 times)

laurencescou

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  • Posts: 593
on: Jun 23, 2018
When organizing a negative message
 
 a. begin with a neutral opening
  b. explain the reasons for the negative news
  c. state or imply the negative news
  d. all the above

Question 2

When planning a negative message
 
 a. adjusting the content to the receiver is the first step
  b. adjusting the content to the receiver is the last step
  c. the tone of the message is not important
  d. begin by selecting supporting details


JYan

  • Sr. Member
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  • Posts: 331
Reply #1 on: Jun 23, 2018
Answer to Question 1

D

Answer to Question 2

B


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