Author Question: When organizing a negative message a. begin with a neutral opening b. explain the reasons for the ... (Read 108 times)

laurencescou

  • Hero Member
  • *****
  • Posts: 593
When organizing a negative message
 
 a. begin with a neutral opening
  b. explain the reasons for the negative news
  c. state or imply the negative news
  d. all the above

Question 2

When planning a negative message
 
 a. adjusting the content to the receiver is the first step
  b. adjusting the content to the receiver is the last step
  c. the tone of the message is not important
  d. begin by selecting supporting details



JYan

  • Sr. Member
  • ****
  • Posts: 331
Answer to Question 1

D

Answer to Question 2

B



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Computer programs are available that crosscheck a new drug's possible trade name with all other trade names currently available. These programs detect dangerous similarities between names and alert the manufacturer of the drug.

Did you know?

In 2012, nearly 24 milliion Americans, aged 12 and older, had abused an illicit drug, according to the National Institute on Drug Abuse (NIDA).

Did you know?

Certain rare plants containing cyanide include apricot pits and a type of potato called cassava. Fortunately, only chronic or massive ingestion of any of these plants can lead to serious poisoning.

Did you know?

Individuals are never “cured” of addictions. Instead, they learn how to manage their disease to lead healthy, balanced lives.

Did you know?

Astigmatism is the most common vision problem. It may accompany nearsightedness or farsightedness. It is usually caused by an irregularly shaped cornea, but sometimes it is the result of an irregularly shaped lens. Either type can be corrected by eyeglasses, contact lenses, or refractive surgery.

For a complete list of videos, visit our video library