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Author Question: Using the following statement in an explanation of the reasons for the bad news could help the ... (Read 95 times)

javeds

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on: Jun 23, 2018
Using the following statement in an explanation of the reasons for the bad news could help the receiver to accept the message: Although we would like to consider installing the heating system you have offered, we are seeking a more energy-efficient, environmentally friendly unit.
  Indicate whether the statement is true or false

Question 2

The most important part of a bad-news message is the section that explains why a negative decision is necessary.
  Indicate whether the statement is true or false


kjo;oj

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Reply #1 on: Jun 23, 2018
Answer to Question 1

True

Answer to Question 2

True


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