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Author Question: Business communicators have many goals in conveying negative news. Which of the following is not a ... (Read 111 times)

neverstopbelieb

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on: Jun 23, 2018
Business communicators have many goals in conveying negative news. Which of the following is not a goal in communicating negative news?
 A) Explaining clearly and completely
 B) Maintaining friendly relations
 C) Being fair
 D) Demonstrating the company's superiority in the global marketplace

Question 2

The bad feelings associated with disappointing news can be reduced if the receiver feels that the news was revealed sensitively, believes that the matter was treated seriously and fairly, and
 A) knows the reasons for the rejection clearly.
 B) learns of the bad news directly.
 C) understands the legal implications of the bad news.
 D) receives the bad news via certified mail.


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swimkari

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Reply #1 on: Jun 23, 2018
Answer to Question 1

D

Answer to Question 2

A


neverstopbelieb

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Reply 2 on: Jun 23, 2018
Great answer, keep it coming :)

ashely1112

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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