This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Goals in communicating negative news should include helping the receiver understand the news, ... (Read 429 times)

cherise1989

  • Hero Member
  • *****
  • Posts: 555
on: Jun 23, 2018
Goals in communicating negative news should include helping the receiver understand the news, showing your desire to continue pleasant relations with the receiver, and ________.
 A) buffering the negative news in all situations
  B) ceasing communication with the receiver
  C) hiding the real reason for the negative news
  D) maintaining a professional and positive image of you and your corporation

Question 2

The bad feelings associated with disappointing news can generally be reduced if the receiver ________.
 A) believes that the matter was treated seriously and fairly
  B) feels the news was revealed sensitively
  C) knows the reasons for the rejection
  D) All of these choices apply.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

b614102004

  • Sr. Member
  • ****
  • Posts: 320
Reply #1 on: Jun 23, 2018
Answer to Question 1

D

Answer to Question 2

D


cherise1989

  • Member
  • Posts: 555
Reply 2 on: Jun 23, 2018
Great answer, keep it coming :)

Laurenleakan

  • Member
  • Posts: 309
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

About 3% of all pregnant women will give birth to twins, which is an increase in rate of nearly 60% since the early 1980s.

Did you know?

Critical care patients are twice as likely to receive the wrong medication. Of these errors, 20% are life-threatening, and 42% require additional life-sustaining treatments.

Did you know?

Approximately one in three babies in the United States is now delivered by cesarean section. The number of cesarean sections in the United States has risen 46% since 1996.

Did you know?

The training of an anesthesiologist typically requires four years of college, 4 years of medical school, 1 year of internship, and 3 years of residency.

Did you know?

Alzheimer's disease affects only about 10% of people older than 65 years of age. Most forms of decreased mental function and dementia are caused by disuse (letting the mind get lazy).

Organisms exhibit a diversity of behaviours, which include (clockwise from upper left), foraging and Organisms exhibit a diversity of behaviours, which include (clockwise from upper left), foraging and
Organisms exhibit a diversity of behaviours, which include (clockwise from upper left), foraging and Organisms exhibit a diversity of behaviours, which include (clockwise from upper left), foraging and
Nonverbal communications convey strong, powerful messages that may be negative or positive. Nonverbal communications convey strong, powerful messages that may be negative or positive.
Positive and negative selection during T-cell development. Positive and negative selection during T-cell development.
Answer the following short answer, please show your steps and include the formulas used Answer the following short answer, please show your steps and include the formulas used
Mechanisms of negative control of transcription Mechanisms of negative control of transcription
Video: Allergic Rhinitis

For a complete list of videos, visit our video library