« previous next »

Author Question: Michelle must write a bad-news message to her staff telling them that their hours next month will be ... (Read 122 times)

P68T

  • Hero Member
  • *****
  • Posts: 509
on: Jun 23, 2018
Michelle must write a bad-news message to her staff telling them that their hours next month will be reduced. She has just completed Phase 1 of the prewriting process and is beginning Phase 2. What should she do first?
 A) Write the rough draft of her message.
  B) Select an appropriate color of stationery that will be calming to the reader.
  C) Analyze the bad news to determine how it will affect the reader.
  D) Gather information and brainstorm ways to present the reasons for the bad news.

Question 2

Which of the following is the best advice during Phase 1 of the writing process when delivering negative news?
 A) One of your first considerations should be to determine how the message will affect your company.
  B) To show sensitivity, you should always deliver bad news using the indirect method.
  C) Delivering negative news in a letter on company stationery will be more impressive than in an e-mail.
  D) All of these choices.


EAN94

  • Sr. Member
  • ****
  • Posts: 307
Reply #1 on: Jun 23, 2018
Answer to Question 1

D

Answer to Question 2

C


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

In the ancient and medieval periods, dysentery killed about ? of all babies before they reach 12 months of age. The disease was transferred through contaminated drinking water, because there was no way to adequately dispose of sewage, which contaminated the water.

Did you know?

Though Candida and Aspergillus species are the most common fungal pathogens causing invasive fungal disease in the immunocompromised, infections due to previously uncommon hyaline and dematiaceous filamentous fungi are occurring more often today. Rare fungal infections, once accurately diagnosed, may require surgical debridement, immunotherapy, and newer antifungals used singly or in combination with older antifungals, on a case-by-case basis.

Did you know?

Bacteria have been found alive in a lake buried one half mile under ice in Antarctica.

Did you know?

According to the Migraine Research Foundation, migraines are the third most prevalent illness in the world. Women are most affected (18%), followed by children of both sexes (10%), and men (6%).

Did you know?

The first monoclonal antibodies were made exclusively from mouse cells. Some are now fully human, which means they are likely to be safer and may be more effective than older monoclonal antibodies.

Multiple-dose drug administration. Drug A and drug B are administered every 12 hours. Drug B reaches ... Multiple-dose drug administration. Drug A and drug B are administered every 12 hours. Drug B reaches ...
Average Number of Hours Slept per Day by Various Mammalian Species Average Number of Hours Slept per Day by Various Mammalian Species
Write the following in standard form Write the following in standard form
Lakeridge Health Oshawa is a 423 beds hospital with 463 doctors and 4058 staff comprised of ... Lakeridge Health Oshawa is a 423 beds hospital with 463 doctors and 4058 staff comprised of ...
The deadline is in 2 hours somebody can help me, please!!! The deadline is in 2 hours somebody can help me, please!!!
In situ hybridization of a zebrafish embryo 48 hours after fertilization In situ hybridization of a zebrafish embryo 48 hours after fertilization
Video: Dorsal Recumbent Position

For a complete list of videos, visit our video library