« previous next »

Author Question: Michelle must write a bad-news message to her staff telling them that their hours next month will be ... (Read 81 times)

P68T

  • Hero Member
  • *****
  • Posts: 509
on: Jun 23, 2018
Michelle must write a bad-news message to her staff telling them that their hours next month will be reduced. She has just completed Phase 1 of the prewriting process and is beginning Phase 2. What should she do first?
 A) Write the rough draft of her message.
  B) Select an appropriate color of stationery that will be calming to the reader.
  C) Analyze the bad news to determine how it will affect the reader.
  D) Gather information and brainstorm ways to present the reasons for the bad news.

Question 2

Which of the following is the best advice during Phase 1 of the writing process when delivering negative news?
 A) One of your first considerations should be to determine how the message will affect your company.
  B) To show sensitivity, you should always deliver bad news using the indirect method.
  C) Delivering negative news in a letter on company stationery will be more impressive than in an e-mail.
  D) All of these choices.


EAN94

  • Sr. Member
  • ****
  • Posts: 307
Reply #1 on: Jun 23, 2018
Answer to Question 1

D

Answer to Question 2

C


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

If you could remove all of your skin, it would weigh up to 5 pounds.

Did you know?

As of mid-2016, 18.2 million people were receiving advanced retroviral therapy (ART) worldwide. This represents between 43–50% of the 34–39.8 million people living with HIV.

Did you know?

Drug-induced pharmacodynamic effects manifested in older adults include drug-induced renal toxicity, which can be a major factor when these adults are experiencing other kidney problems.

Did you know?

Adult head lice are gray, about ? inch long, and often have a tiny dot on their backs. A female can lay between 50 and 150 eggs within the several weeks that she is alive. They feed on human blood.

Did you know?

Once thought to have neurofibromatosis, Joseph Merrick (also known as "the elephant man") is now, in retrospect, thought by clinical experts to have had Proteus syndrome. This endocrine disease causes continued and abnormal growth of the bones, muscles, skin, and so on and can become completely debilitating with severe deformities occurring anywhere on the body.

The Dederiyeh I infant from Syria preserves nearly the entire skeleton of a 17- to 19- month-old Nea The Dederiyeh I infant from Syria preserves nearly the entire skeleton of a 17- to 19- month-old Nea
Good computer skills are now required to be a successful member of an office staff. Good computer skills are now required to be a successful member of an office staff.
Write-It-Once System Write-It-Once System
Siri plans to retire in 18 years and would like to receive $10 000.00 per month for twenty ... Siri plans to retire in 18 years and would like to receive $10 000.00 per month for twenty ...
The deadline is in 2 hours somebody can help me, please!!! The deadline is in 2 hours somebody can help me, please!!!
Calculate the accumulated value of monthly payments of $100.00 made at the end of each month ... Calculate the accumulated value of monthly payments of $100.00 made at the end of each month ...
Video: What Are Carbohydrates? Importance of Carbs & High Carb Food

For a complete list of videos, visit our video library