This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: During a phone conversation, your focus and attention must be on the caller. Indicate whether the ... (Read 82 times)

storky111

  • Hero Member
  • *****
  • Posts: 561
on: Jun 23, 2018
During a phone conversation, your focus and attention must be on the caller.
  Indicate whether the statement is true or false

Question 2

Which of the following is the BEST beginning to a persuasive claim message to Ruth's Catering?
 a. Please reimburse a total of 1,500 for serving the wrong meal at our recent company dinner.
  b. Because you served the wrong menu at our recent company dinner, I am requesting that you reimburse us a total of 1,500.
  c. A problem occurred with the catering we recently received from Ruth's Catering.
  d. Satisfying customer needs has obviously been a cornerstone in the success of Ruth's Catering.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Loise Hard

  • Sr. Member
  • ****
  • Posts: 340
Reply #1 on: Jun 23, 2018
Answer to Question 1

T

Answer to Question 2

D


storky111

  • Member
  • Posts: 561
Reply 2 on: Jun 23, 2018
Wow, this really help

vickyvicksss

  • Member
  • Posts: 351
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

« previous next »
 

Did you know?

Illicit drug use costs the United States approximately $181 billion every year.

Did you know?

Street names for barbiturates include reds, red devils, yellow jackets, blue heavens, Christmas trees, and rainbows. They are commonly referred to as downers.

Did you know?

A serious new warning has been established for pregnant women against taking ACE inhibitors during pregnancy. In the study, the risk of major birth defects in children whose mothers took ACE inhibitors during the first trimester was nearly three times higher than in children whose mothers didn't take ACE inhibitors. Physicians can prescribe alternative medications for pregnant women who have symptoms of high blood pressure.

Did you know?

There are more nerve cells in one human brain than there are stars in the Milky Way.

Did you know?

Pregnant women usually experience a heightened sense of smell beginning late in the first trimester. Some experts call this the body's way of protecting a pregnant woman from foods that are unsafe for the fetus.

The Reticular Activating System and Related Regions in the Brain Are Important Areas of Focus for D The Reticular Activating System and Related Regions in the Brain Are Important Areas of Focus for D
Tips for making phone consultations Tips for making phone consultations
How people use space as they interact is studied by sociologists who have a microsociological focus. ... How people use space as they interact is studied by sociologists who have a microsociological focus. ...
Models of Selective Attention in the Dichotic Listening Task Models of Selective Attention in the Dichotic Listening Task
Be Friendly and Relaxed When Talking on the Phone to Clients. Be Friendly and Relaxed When Talking on the Phone to Clients.
Focus on Homeostasis Focus on Homeostasis
Video: How does asthma work?And How do you treat asthma?

For a complete list of videos, visit our video library