This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: During a phone conversation, your focus and attention must be on the caller. Indicate whether the ... (Read 43 times)

storky111

  • Hero Member
  • *****
  • Posts: 561
on: Jun 23, 2018
During a phone conversation, your focus and attention must be on the caller.
  Indicate whether the statement is true or false

Question 2

Which of the following is the BEST beginning to a persuasive claim message to Ruth's Catering?
 a. Please reimburse a total of 1,500 for serving the wrong meal at our recent company dinner.
  b. Because you served the wrong menu at our recent company dinner, I am requesting that you reimburse us a total of 1,500.
  c. A problem occurred with the catering we recently received from Ruth's Catering.
  d. Satisfying customer needs has obviously been a cornerstone in the success of Ruth's Catering.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Loise Hard

  • Sr. Member
  • ****
  • Posts: 340
Reply #1 on: Jun 23, 2018
Answer to Question 1

T

Answer to Question 2

D


storky111

  • Member
  • Posts: 561
Reply 2 on: Jun 23, 2018
:D TYSM

juliaf

  • Member
  • Posts: 344
Reply 3 on: Yesterday
Gracias!

« previous next »
 

Did you know?

In inpatient settings, adverse drug events account for an estimated one in three of all hospital adverse events. They affect approximately 2 million hospital stays every year, and prolong hospital stays by between one and five days.

Did you know?

Eat fiber! A diet high in fiber can help lower cholesterol levels by as much as 10%.

Did you know?

Asthma is the most common chronic childhood disease in the world. Most children who develop asthma have symptoms before they are 5 years old.

Did you know?

Cyanide works by making the human body unable to use oxygen.

Did you know?

Cancer has been around as long as humankind, but only in the second half of the twentieth century did the number of cancer cases explode.

Focus on Older Adults Focus on Older Adults
Focus on older adults - risk for infection Focus on older adults - risk for infection
Despite the traditional focus on males, females actively choose mates and are the driving force in t Despite the traditional focus on males, females actively choose mates and are the driving force in t
Medical assistants can quickly pull up a patient record when a phone call is received. Medical assistants can quickly pull up a patient record when a phone call is received.
Middle adults usually have more time to focus attention on their relationships Middle adults usually have more time to focus attention on their relationships
Do Phone Use and Driving Mix? Do Phone Use and Driving Mix?
Video: Brain Lobes Animation

For a complete list of videos, visit our video library