« previous next »

Author Question: Thanking the caller at the end of a telephone conversation is an important part of effective ... (Read 68 times)

soccerdreamer_17

  • Hero Member
  • *****
  • Posts: 552
on: Aug 22, 2018
Thanking the caller at the end of a telephone conversation is an important part of effective customer service.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Which of the following are professional organizations for records and information management?
 a. AARP
 b. AIIM
 c. ARMA
 d. Both b and c


ong527

  • Sr. Member
  • ****
  • Posts: 285
Reply #1 on: Aug 22, 2018
Answer to Question 1

True

Answer to Question 2

d


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question

soccerdreamer_17

  • Hero Member
  • *****
  • Posts: 552
Reply #2 on: Aug 22, 2018
Both answers were spot on, thank you once again


ong527

  • Sr. Member
  • ****
  • Posts: 285
Reply #3 on: Aug 22, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

Pink eye is a term that refers to conjunctivitis, which is inflammation of the thin, clear membrane (conjunctiva) over the white part of the eye (sclera). It may be triggered by a virus, bacteria, or foreign body in the eye. Antibiotic eye drops alleviate bacterial conjunctivitis, and antihistamine allergy pills or eye drops help control allergic conjunctivitis symptoms.

Did you know?

The immune system needs 9.5 hours of sleep in total darkness to recharge completely.

Did you know?

The most common childhood diseases include croup, chickenpox, ear infections, flu, pneumonia, ringworm, respiratory syncytial virus, scabies, head lice, and asthma.

Did you know?

Thyroid conditions cause a higher risk of fibromyalgia and chronic fatigue syndrome.

Did you know?

Stroke kills people from all ethnic backgrounds, but the people at highest risk for fatal strokes are: black men, black women, Asian men, white men, and white women.

Biology Is Studied at Many Levels of Organization (Part 2) Biology Is Studied at Many Levels of Organization (Part 2)
Part of this child's pattern of daily living is attending child care during the work day Part of this child's pattern of daily living is attending child care during the work day
Part A - Initiating an action potential Part A - Initiating an action potential
Part B - Chromosomal inheritance during meiosis Part B - Chromosomal inheritance during meiosis
Choose the telephone unit that offers the features needed in your office. Choose the telephone unit that offers the features needed in your office.
How to find the domain of a function (Part 2) How to find the domain of a function (Part 2)
Video: Sickle Cell Anemia

For a complete list of videos, visit our video library