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Author Question: Thanking the caller at the end of a telephone conversation is an important part of effective ... (Read 31 times)

soccerdreamer_17

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on: Aug 22, 2018
Thanking the caller at the end of a telephone conversation is an important part of effective customer service.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Which of the following are professional organizations for records and information management?
 a. AARP
 b. AIIM
 c. ARMA
 d. Both b and c


ong527

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Reply #1 on: Aug 22, 2018
Answer to Question 1

True

Answer to Question 2

d


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soccerdreamer_17

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Reply #2 on: Aug 22, 2018
Both answers were spot on, thank you once again


ong527

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Reply #3 on: Aug 22, 2018
Great! Please up vote :D


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