« previous next »

Author Question: Thanking the caller at the end of a telephone conversation is an important part of effective ... (Read 71 times)

soccerdreamer_17

  • Hero Member
  • *****
  • Posts: 552
on: Aug 22, 2018
Thanking the caller at the end of a telephone conversation is an important part of effective customer service.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Which of the following are professional organizations for records and information management?
 a. AARP
 b. AIIM
 c. ARMA
 d. Both b and c


ong527

  • Sr. Member
  • ****
  • Posts: 285
Reply #1 on: Aug 22, 2018
Answer to Question 1

True

Answer to Question 2

d


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question

soccerdreamer_17

  • Hero Member
  • *****
  • Posts: 552
Reply #2 on: Aug 22, 2018
Both answers were spot on, thank you once again


ong527

  • Sr. Member
  • ****
  • Posts: 285
Reply #3 on: Aug 22, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

Despite claims by manufacturers, the supplement known as Ginkgo biloba was shown in a study of more than 3,000 participants to be ineffective in reducing development of dementia and Alzheimer’s disease in older people.

Did you know?

Multiple sclerosis is a condition wherein the body's nervous system is weakened by an autoimmune reaction that attacks the myelin sheaths of neurons.

Did you know?

People often find it difficult to accept the idea that bacteria can be beneficial and improve health. Lactic acid bacteria are good, and when eaten, these bacteria improve health and increase longevity. These bacteria included in foods such as yogurt.

Did you know?

There are approximately 3 million unintended pregnancies in the United States each year.

Did you know?

Many of the drugs used by neuroscientists are derived from toxic plants and venomous animals (such as snakes, spiders, snails, and puffer fish).

How to solve optimization problems in calculus (Part 1) How to solve optimization problems in calculus (Part 1)
How to solve first degree equations (Part 2) How to solve first degree equations (Part 2)
How to integrate trigonometric functions containing sine and cosine with odd powers (Part 2) How to integrate trigonometric functions containing sine and cosine with odd powers (Part 2)
The MyPlate icon reinforces important concepts of meal planning The MyPlate icon reinforces important concepts of meal planning
Part 2 Part 2
Video: PET Scan Animation

For a complete list of videos, visit our video library