This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: After consideration of a customer's request for a partial product refund due to repeated repairs, ... (Read 88 times)

jwb375

  • Hero Member
  • *****
  • Posts: 540
on: Jun 23, 2018
After consideration of a customer's request for a partial product refund due to repeated repairs, you have determined that you should comply. Which of the following is NOT part of your effective adjustment message?
 a. A fair response to a legitimate request
  b. A statement that the claim is being granted
  c. Resale or sales promotional material
  d. An attempt to regain possible lost goodwill

Question 2

People tire of listening to someone who is upbeat and positive.
  Indicate whether the statement is true or false


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

nothere

  • Sr. Member
  • ****
  • Posts: 324
Reply #1 on: Jun 23, 2018
Answer to Question 1

B

Answer to Question 2

F


jwb375

  • Member
  • Posts: 540
Reply 2 on: Jun 23, 2018
Excellent

kilada

  • Member
  • Posts: 311
Reply 3 on: Yesterday
Gracias!

« previous next »
 

Did you know?

Children with strabismus (crossed eyes) can be treated. They are not able to outgrow this condition on their own, but with help, it can be more easily corrected at a younger age. It is important for infants to have eye examinations as early as possible in their development and then another at age 2 years.

Did you know?

No drugs are available to relieve parathyroid disease. Parathyroid disease is caused by a parathyroid tumor, and it needs to be removed by surgery.

Did you know?

If you use artificial sweeteners, such as cyclamates, your eyes may be more sensitive to light. Other factors that will make your eyes more sensitive to light include use of antibiotics, oral contraceptives, hypertension medications, diuretics, and antidiabetic medications.

Did you know?

The horizontal fraction bar was introduced by the Arabs.

Did you know?

Asthma attacks and symptoms usually get started by specific triggers (such as viruses, allergies, gases, and air particles). You should talk to your doctor about these triggers and find ways to avoid or get rid of them.

Vertebral compression Fractures of the spine (vertebra) can cause severe ”band-like” pain that radia Vertebral compression Fractures of the spine (vertebra) can cause severe ”band-like” pain that radia
Effects of a Partial Agonist Effects of a Partial Agonist
Product & Process Influences - Sterile Products Product & Process Influences - Sterile Products
Find the derivative using the product rule Find the derivative using the product rule
The phenotype of an organism is the product of interactions The phenotype of an organism is the product of interactions
Synthesis of -Galactosidase and Permease by Haploids and Partial Diploids with Regulatory ... Synthesis of -Galactosidase and Permease by Haploids and Partial Diploids with Regulatory ...
Video: Complement Proteins Animation

For a complete list of videos, visit our video library