What opportunity does the use of social media offer an ...

[littleanan]

What opportunity does the use of social media offer an organization?
 
  A) The amplification of a business mistake
  B) The ability to discuss comments from unhappy customers
  C) Less hiring costs
  D) The building of goodwill with customers
  E) Product branding

Question 2

Which of the following can be used to promote connections in your social media content while strengthening relationships and building goodwill?
 
  A) Facebook
  B) Twitter
  C) Newsle
  D) Meddle
  E) Piktochart

[deja]

Answer to Question 1

Answer: D
Explanation: D) On the plus side, social media offers excellent opportunities to build goodwill with existing and potential customers. Social media also offers opportunities to interact with targeted users and persuade them to buy your product or service.

Answer to Question 2

Answer: C
Explanation: C) Newsle is a free tool that finds published news about people in your social network (LinkedIn or Facebook) that you can share through social media. Promoting your connections in this way not only increases you social media content, but it also strengthens relationships with your connections and build goodwill.

[littleanan]

Excellent

[scikid]

TYSM