This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: In a bad-news message, what will help the audience feel good about the writer, the situation, and ... (Read 135 times)

crazycityslicker

  • Hero Member
  • *****
  • Posts: 537
on: Jun 23, 2018
In a bad-news message, what will help the audience feel good about the writer, the situation, and themselves?
 
  A) Limited criticism
  B) An active voice
  C) Effective buffers
  D) Tone and style
  E) Courteous closes

Question 2

Which of the following is an acceptable way to ease the impact of bad news?
 
  A) Using the active voice
  B) Putting the bad news ahead of the explanation
  C) Avoiding the passive voice
  D) Surrounding the bad news by two subordinate clauses
  E) Avoiding clear phrasing


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

anoriega3

  • Sr. Member
  • ****
  • Posts: 323
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: D
Explanation: D) The language you use in bad-news messages influences the audience's response as much as the organization of the message itself. The tone and style of the message should help the audience feel good about you, the situation, and themselves.

Answer to Question 2

Answer: D
Explanation: D) Although you need to state bad news clearly, you can ease its impact by using subtle subordinating techniques, such as passive voice or a subordinate clause.


crazycityslicker

  • Member
  • Posts: 537
Reply 2 on: Jun 23, 2018
Great answer, keep it coming :)

rleezy04

  • Member
  • Posts: 322
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

All adults should have their cholesterol levels checked once every 5 years. During 2009–2010, 69.4% of Americans age 20 and older reported having their cholesterol checked within the last five years.

Did you know?

Only 12 hours after an egg cell is fertilized by a sperm cell, the egg cell starts to divide. As it continues to divide, it moves along the fallopian tube toward the uterus at about 1 inch per day.

Did you know?

Serum cholesterol testing in adults is recommended every 1 to 5 years. People with diabetes and a family history of high cholesterol should be tested even more frequently.

Did you know?

Every flu season is different, and even healthy people can get extremely sick from the flu, as well as spread it to others. The flu season can begin as early as October and last as late as May. Every person over six months of age should get an annual flu vaccine. The vaccine cannot cause you to get influenza, but in some seasons, may not be completely able to prevent you from acquiring influenza due to changes in causative viruses. The viruses in the flu shot are killed—there is no way they can give you the flu. Minor side effects include soreness, redness, or swelling where the shot was given. It is possible to develop a slight fever, and body aches, but these are simply signs that the body is responding to the vaccine and making itself ready to fight off the influenza virus should you come in contact with it.

Did you know?

Elderly adults are living longer, and causes of death are shifting. At the same time, autopsy rates are at or near their lowest in history.

Situation in a Guy's Life Situation in a Guy's Life
The waveform of a good oxygen sensor as displayed on a digital storage oscilloscope (DSO). Note ... The waveform of a good oxygen sensor as displayed on a digital storage oscilloscope (DSO). Note ...
The learning and retention of the mirrordrawing task by H.M. Despite his good retention of the task, ... The learning and retention of the mirrordrawing task by H.M. Despite his good retention of the task, ...
Potatoes are a good source of complex carbohydrates Potatoes are a good source of complex carbohydrates
Most Canadian seniors rated their health as good to excellent. Most Canadian seniors rated their health as good to excellent.
Valentine day friend message Valentine day friend message
Video: Chronology of leptin research (A history of leptin research)

For a complete list of videos, visit our video library