« previous next »

Author Question: If you phrase bad news ________, your audience is more likely to understand your message. A) by ... (Read 83 times)

lindiwe

  • Hero Member
  • *****
  • Posts: 577
on: Jun 23, 2018
If you phrase bad news ________, your audience is more likely to understand your message.
 
  A) by sugarcoating it
  B) in clear terms
  C) through implication
  D) by subtle hints
  E) in vague terms

Question 2

When positioning the bad news in a letter, which of the following would ease the impact of the bad news?
 
  A) Subordinate the bad news
  B) Propose a solution
  C) Offer an alternative
  D) Create options for future business
  E) Focus on benefits


nixon_s

  • Sr. Member
  • ****
  • Posts: 359
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: B
Explanation: B) The best way to ensure the audience understands the bad news is to state it clearly. If you convey bad news in vague terms or only imply the answer, the audience may misunderstand.

Answer to Question 2

Answer: A
Explanation: A) Although you need to state bad news clearly, you can ease its impact by using subtle subordinating techniques such as passive voice or a subordinate clause.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question

lindiwe

  • Hero Member
  • *****
  • Posts: 577
Reply #2 on: Jun 23, 2018
Thank you


nixon_s

  • Sr. Member
  • ****
  • Posts: 359
Reply #3 on: Jun 23, 2018
No problemo


« previous next »
 

Did you know?

As many as 20% of Americans have been infected by the fungus known as Histoplasmosis. While most people are asymptomatic or only have slight symptoms, infection can progress to a rapid and potentially fatal superinfection.

Did you know?

In the United States, an estimated 50 million unnecessary antibiotics are prescribed for viral respiratory infections.

Did you know?

According to animal studies, the typical American diet is damaging to the liver and may result in allergies, low energy, digestive problems, and a lack of ability to detoxify harmful substances.

Did you know?

Though methadone is often used to treat dependency on other opioids, the drug itself can be abused. Crushing or snorting methadone can achieve the opiate "rush" desired by addicts. Improper use such as these can lead to a dangerous dependency on methadone. This drug now accounts for nearly one-third of opioid-related deaths.

Did you know?

As many as 28% of hospitalized patients requiring mechanical ventilators to help them breathe (for more than 48 hours) will develop ventilator-associated pneumonia. Current therapy involves intravenous antibiotics, but new antibiotics that can be inhaled (and more directly treat the infection) are being developed.

Face-to-face communication is the richest channel to relay a message from the sender to a receiver. Face-to-face communication is the richest channel to relay a message from the sender to a receiver.
In middle childhood, children are increasingly able to understand other people’s thoughts, ... In middle childhood, children are increasingly able to understand other people’s thoughts, ...
Tiger Woods as he answers questions at a news conference. Tiger Woods as he answers questions at a news conference.
Dolphin’s ability to understand an artificial language Dolphin’s ability to understand an artificial language
The enthalpy change for converting 10.0 g of ice at -25.0 C to water at 80.0 C is ________ kJ. ... The enthalpy change for converting 10.0 g of ice at -25.0 C to water at 80.0 C is ________ kJ. ...
Valentine day friend message Valentine day friend message
Video: Ventilation - phases and driving forces

For a complete list of videos, visit our video library