Author Question: When responding to an email with a question, it is best to respond with yes or no answers. ... (Read 142 times)

vicky · **on:** Jun 23, 2018

When responding to an email with a question, it is best to respond with yes or no answers.

Indicate whether the statement is true or false.

Question 2

If your audience is expecting the request, less detail is needed.

Indicate whether the statement is true or false.

kaykay69 · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: False
Explanation: Even though you should be direct, be careful not to be too abrupt, especially in email messages. If someone writes you a carefully composed email asking a question, respond with more than yes or no. That may seem dismissive.

Answer to Question 2

Answer: True
Explanation: As you analyze the content to include in the message, consider how much detail the audience needs to know. If the reason for your request is not obvious, you will need to explain it. If the audience expects requests like yours, much less detail is required.