A goodwill message allows you to establish and maintain a ...

[burchfield96]

A goodwill message allows you to establish and maintain a positive relationship with your audience.
 
  Indicate whether the statement is true or false.

Question 2

If your message includes a question which is likely to confuse your audience, use the direct organizational approach.
 
  Indicate whether the statement is true or false.

[LegendaryAnswers]

Answer to Question 1

Answer: True
Explanation: A goodwill message is any message that gives you the opportunity to establish and maintain a positive relationship with your audience.

Answer to Question 2

Awesome help, super fast

[burchfield96]

Thanks for the timely response, appreciate it

[meow1234]

YES! Correct, THANKS for helping me on my review