Author Question: Do all of the following except ________ if you must refuse a claim. A) show that you understand ... (Read 67 times)

nautica902 · **on:** Jun 23, 2018

Do all of the following except ________ if you must refuse a claim.

A) show that you understand the claim
B) argue heatedly for your point of view
C) explain your refusal
D) suggest alternative action
E) stick to the facts

Question 2

Rewrite the following sentence using more respectful wording: You shouldn't have put the blender into the dishwasher.

What will be an ideal response?

ebe · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: B
Explanation: B) Control your emotions and approach the situation as calmly as possible to avoid saying or writing anything that the recipient might interpret as defamation.

Answer to Question 2

Answer: This type of blender should not be cleaned in the dishwasher.