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Author Question: Do all of the following except ________ if you must refuse a claim. A) show that you understand ... (Read 72 times)

nautica902

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on: Jun 23, 2018
Do all of the following except ________ if you must refuse a claim.
 
  A) show that you understand the claim
  B) argue heatedly for your point of view
  C) explain your refusal
  D) suggest alternative action
  E) stick to the facts

Question 2

Rewrite the following sentence using more respectful wording: You shouldn't have put the blender into the dishwasher.
 
  What will be an ideal response?


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ebe

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Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: B
Explanation: B) Control your emotions and approach the situation as calmly as possible to avoid saying or writing anything that the recipient might interpret as defamation.

Answer to Question 2

Answer: This type of blender should not be cleaned in the dishwasher.


nautica902

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Reply 2 on: Jun 23, 2018
YES! Correct, THANKS for helping me on my review

ryhom

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Reply 3 on: Yesterday
Wow, this really help

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