« previous next »

Author Question: What are the two benefits of stating the bad news at the beginning of a negative message? What ... (Read 104 times)

HCHenry

  • Hero Member
  • *****
  • Posts: 591
on: Jun 23, 2018
What are the two benefits of stating the bad news at the beginning of a negative message?
 
  What will be an ideal response?

Question 2

When it comes to apologizing for corporate mistakes, judges, juries, and plaintiffs tend to
 
  A) react negatively when companies apologize.
  B) dismiss such apologies as insincere.
  C) be more forgiving of companies that apologize.
  D) understand that companies should never admit guilt.
  E) expect non-profit organizations to admit guilt, but not for-profit companies.


Dunkey

  • Sr. Member
  • ****
  • Posts: 333
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: Stating the bad news at the beginning makes a shorter message possible and requires less time for the audience to reach the main idea of the message.

Answer to Question 2

Answer: C
Explanation: C) Judges, juries, and plaintiffs tend to be more forgiving of companies that express sympathy for wronged parties; moreover, an apology can help repair a company's reputation. Recently, some prosecutors have begun pressing executives to publicly admit guilt and apologize as part of the settlement of criminal casesunlike the common tactic of paying fines but refusing to admit any wrongdoing. Judges, juries, and plaintiffs expect both for-profit and non-profit organizations to admit guilt.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

In the United States, there is a birth every 8 seconds, according to the U.S. Census Bureau's Population Clock.

Did you know?

When Gabriel Fahrenheit invented the first mercury thermometer, he called "zero degrees" the lowest temperature he was able to attain with a mixture of ice and salt. For the upper point of his scale, he used 96°, which he measured as normal human body temperature (we know it to be 98.6° today because of more accurate thermometers).

Did you know?

The familiar sounds of your heart are made by the heart's valves as they open and close.

Did you know?

Throughout history, plants containing cardiac steroids have been used as heart drugs and as poisons (e.g., in arrows used in combat), emetics, and diuretics.

Did you know?

A cataract is a clouding of the eyes' natural lens. As we age, some clouding of the lens may occur. The first sign of a cataract is usually blurry vision. Although glasses and other visual aids may at first help a person with cataracts, surgery may become inevitable. Cataract surgery is very successful in restoring vision, and it is the most frequently performed surgery in the United States.

Positive and Negative Symptoms of Schizophrenia Positive and Negative Symptoms of Schizophrenia
Negative feedback control of a regulated variable. Negative feedback control of a regulated variable.
Candidates for jobs are sometimes rejected when the prospective employer finds negative images or ... Candidates for jobs are sometimes rejected when the prospective employer finds negative images or ...
The bacterial cell wall: (a) gram-positive bacterium; (b) gram-negative bacterium. The bacterial cell wall: (a) gram-positive bacterium; (b) gram-negative bacterium.
A Negative Afterimage A Negative Afterimage
The benefits of wind power The benefits of wind power
Video: The primary factors that affect circulation - MABP, CO and SVR

For a complete list of videos, visit our video library