Author Question: Dr. Busey describes the typical workflow in his PCMH practice that begins each day with: A) a ... (Read 69 times)

savannahhooper · **on:** Jun 25, 2018

Dr. Busey describes the typical workflow in his PCMH practice that begins each day with:
A) a provider staff meeting.
B) an employee staff meeting.
C) previous day round-up.
D) a morning team huddle.

Question 2

Which of the following statements is not true when making a collection call?
A) Call between the hours of 7:00 a.m. and 10:00 p.m.
B) Ask for the patient by full name when placing your call.
C) When you are certain you are speaking with the correct person, identify yourself and where you are calling from.
D) Get right to the point of your call.