This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Customer retention is a. less important than customer satisfaction. b. a goal for marketers who ... (Read 91 times)

panfilo

  • Hero Member
  • *****
  • Posts: 572
on: Jun 28, 2018
Customer retention is
 a. less important than customer satisfaction.
  b. a goal for marketers who want to develop long-term relationships with their customers.
  c. the result of marketing promotions.
  d. an impossible goal that marketers cannot achieve.
  e. more important before a sale than after it.

Question 2

The needs of buyers in consumer markets and business markets are essentially the same.
 
 Indicate whether the statement is true or false


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

nathang24

  • Sr. Member
  • ****
  • Posts: 314
Reply #1 on: Jun 28, 2018
Answer to Question 1

B

Answer to Question 2

false


panfilo

  • Hero Member
  • *****
  • Posts: 572
Reply #2 on: Jun 28, 2018
Thank you


nathang24

  • Sr. Member
  • ****
  • Posts: 314
Reply #3 on: Jun 28, 2018
No problemo


« previous next »
 

Did you know?

About 3% of all pregnant women will give birth to twins, which is an increase in rate of nearly 60% since the early 1980s.

Did you know?

Many supplement containers do not even contain what their labels say. There are many documented reports of products containing much less, or more, that what is listed on their labels. They may also contain undisclosed prescription drugs and even contaminants.

Did you know?

Acetaminophen (Tylenol) in overdose can seriously damage the liver. It should never be taken by people who use alcohol heavily; it can result in severe liver damage and even a condition requiring a liver transplant.

Did you know?

According to the FDA, adverse drug events harmed or killed approximately 1,200,000 people in the United States in the year 2015.

Did you know?

Chronic necrotizing aspergillosis has a slowly progressive process that, unlike invasive aspergillosis, does not spread to other organ systems or the blood vessels. It most often affects middle-aged and elderly individuals, spreading to surrounding tissue in the lungs. The disease often does not respond to conventionally successful treatments, and requires individualized therapies in order to keep it from becoming life-threatening.

ABO Blood Reactions Are Important in Transfusions ABO Blood Reactions Are Important in Transfusions
The Trundholm Sun chariot pulled by a horse is a sculpture believed to be illustrating an important The Trundholm Sun chariot pulled by a horse is a sculpture believed to be illustrating an important
Important Motor Regions of the Human Brain Important Motor Regions of the Human Brain
Tracking Goal-Setting Progress Tracking Goal-Setting Progress
It is important for new employees to know the location of all fire extinguishers. (C) Sweep the area ... It is important for new employees to know the location of all fire extinguishers. (C) Sweep the area ...
Important Bonds in Biological Molecules Important Bonds in Biological Molecules
Video: Neurotransmission at chemical synapses & Excitory and inhibitory potentials

For a complete list of videos, visit our video library