This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Customer retention is a. less important than customer satisfaction. b. a goal for marketers who ... (Read 233 times)

panfilo

  • Hero Member
  • *****
  • Posts: 572
on: Jun 28, 2018
Customer retention is
 a. less important than customer satisfaction.
  b. a goal for marketers who want to develop long-term relationships with their customers.
  c. the result of marketing promotions.
  d. an impossible goal that marketers cannot achieve.
  e. more important before a sale than after it.

Question 2

The needs of buyers in consumer markets and business markets are essentially the same.
 
 Indicate whether the statement is true or false


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

nathang24

  • Sr. Member
  • ****
  • Posts: 314
Reply #1 on: Jun 28, 2018
Answer to Question 1

B

Answer to Question 2

false


panfilo

  • Hero Member
  • *****
  • Posts: 572
Reply #2 on: Jun 28, 2018
Thank you


nathang24

  • Sr. Member
  • ****
  • Posts: 314
Reply #3 on: Jun 28, 2018
No problemo


« previous next »
 

Did you know?

It is widely believed that giving a daily oral dose of aspirin to heart attack patients improves their chances of survival because the aspirin blocks the formation of new blood clots.

Did you know?

Amoebae are the simplest type of protozoans, and are characterized by a feeding and dividing trophozoite stage that moves by temporary extensions called pseudopodia or false feet.

Did you know?

Your skin wrinkles if you stay in the bathtub a long time because the outermost layer of skin (which consists of dead keratin) swells when it absorbs water. It is tightly attached to the skin below it, so it compensates for the increased area by wrinkling. This happens to the hands and feet because they have the thickest layer of dead keratin cells.

Did you know?

Before a vaccine is licensed in the USA, the Food and Drug Administration (FDA) reviews it for safety and effectiveness. The CDC then reviews all studies again, as well as the American Academy of Pediatrics and the American Academy of Family Physicians. Every lot of vaccine is tested before administration to the public, and the FDA regularly inspects vaccine manufacturers' facilities.

Did you know?

The modern decimal position system was the invention of the Hindus (around 800 AD), involving the placing of numerals to indicate their value (units, tens, hundreds, and so on).

ABO Blood Reactions Are Important in Transfusions ABO Blood Reactions Are Important in Transfusions
Anatomically modern humans left archaeological clues, including evidence of burials, which indicate Anatomically modern humans left archaeological clues, including evidence of burials, which indicate
Satisfaction of Maximizers and Satisficers Satisfaction of Maximizers and Satisficers
Specific Nutrients and Behaviors Are Important during the First Trimester Specific Nutrients and Behaviors Are Important during the First Trimester
When exercising outdoors, especially on a hot, sunny day, it is important to stay adequately hydrate When exercising outdoors, especially on a hot, sunny day, it is important to stay adequately hydrate
Mechanisms of action of vitamin E, one of the most important lipid-soluble antioxidants Mechanisms of action of vitamin E, one of the most important lipid-soluble antioxidants
Video: Griffith's experiments

For a complete list of videos, visit our video library