Author Question: Adequate service reflects the level of service the consumer is willing to accept and is influenced ... (Read 98 times)

moongchi

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Adequate service reflects the level of service the consumer is willing to accept and is influenced by how many factors?
 a. Two
 b. Three
 c. Four
 d. Five

Question 2

In case analysis, cases that reflect extremes of behavior are bad candidates for study.
 a. True
  b. False
 Indicate whether the statement is true or false



1_Step_At_ATime

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Answer to Question 1

d

Answer to Question 2

False



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