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Author Question: Goals and their timing influence a. corporate brand extension. b. the content and structure of ... (Read 37 times)

tatyanajohnson

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on: Jun 28, 2018
Goals and their timing influence
 a. corporate brand extension.
  b. the content and structure of knowledge within consumers' minds.
  c. future reflections on past consumer behavior in that product category.
  d. how disassociations are correlated in consumers' memory.
  e. group decision making.

Question 2

Customer satisfaction is a component of a service firm's physical evidence.
 
 Indicate whether the statement is true or false


ladyjames123

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Reply #1 on: Jun 28, 2018
Answer to Question 1

B

Answer to Question 2

false


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