This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: The physical evidence of service firms can fall into three broad categories: a. Building, People, ... (Read 123 times)

yoooooman

  • Hero Member
  • *****
  • Posts: 557
on: Jun 28, 2018
The physical evidence of service firms can fall into three broad categories:
 a. Building, People, Advertising.
 b. Parking, Website, Customer Satisfaction.
 c. Facility exterior, Facility interior, Other tangibles.
 d. Packaging, Shipping, Training

Question 2

Exploratory research for Capitol Brewing seems to indicate that sales for dark lager are down for all breweries. This
  is an example of which kind of problem?
 a. A firm problem
  b. A consumer problem
  c. A perception problem
  d. An industry problem
  e. An ethical problem


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

gasdhashg

  • Sr. Member
  • ****
  • Posts: 335
Reply #1 on: Jun 28, 2018
Answer to Question 1

c

Answer to Question 2

d


yoooooman

  • Member
  • Posts: 557
Reply 2 on: Jun 28, 2018
Great answer, keep it coming :)

chereeb

  • Member
  • Posts: 326
Reply 3 on: Yesterday
Gracias!

« previous next »
 

Did you know?

A serious new warning has been established for pregnant women against taking ACE inhibitors during pregnancy. In the study, the risk of major birth defects in children whose mothers took ACE inhibitors during the first trimester was nearly three times higher than in children whose mothers didn't take ACE inhibitors. Physicians can prescribe alternative medications for pregnant women who have symptoms of high blood pressure.

Did you know?

There are major differences in the metabolism of morphine and the illegal drug heroin. Morphine mostly produces its CNS effects through m-receptors, and at k- and d-receptors. Heroin has a slight affinity for opiate receptors. Most of its actions are due to metabolism to active metabolites (6-acetylmorphine, morphine, and morphine-6-glucuronide).

Did you know?

Many supplement containers do not even contain what their labels say. There are many documented reports of products containing much less, or more, that what is listed on their labels. They may also contain undisclosed prescription drugs and even contaminants.

Did you know?

People with alcoholism are at a much greater risk of malnutrition than are other people and usually exhibit low levels of most vitamins (especially folic acid). This is because alcohol often takes the place of 50% of their daily intake of calories, with little nutritional value contained in it.

Did you know?

Malaria was not eliminated in the United States until 1951. The term eliminated means that no new cases arise in a country for 3 years.

Josiah Wedgwood, Queen's Ware dinner service (detail). Josiah Wedgwood, Queen's Ware dinner service (detail).
Group fitness activities geared toward senior citizens can improve their physical strength and ... Group fitness activities geared toward senior citizens can improve their physical strength and ...
For millions of people, the United States represents a land of opportunity and freedom from ... For millions of people, the United States represents a land of opportunity and freedom from ...
Food and Drug Administration (FDA) Pregnancy Categories Food and Drug Administration (FDA) Pregnancy Categories
The Benefits of Physical Fitness (2 of 2) The Benefits of Physical Fitness (2 of 2)
Collage of people showing emotions Collage of people showing emotions
Video: Major Elements in Biological Molecules: Nucleic acids

For a complete list of videos, visit our video library