This topic contains a solution. Click here to go to the answer

Author Question: The physical evidence of service firms can fall into three broad categories: a. Building, People, ... (Read 177 times)

yoooooman

  • Hero Member
  • *****
  • Posts: 557
The physical evidence of service firms can fall into three broad categories:
 a. Building, People, Advertising.
 b. Parking, Website, Customer Satisfaction.
 c. Facility exterior, Facility interior, Other tangibles.
 d. Packaging, Shipping, Training

Question 2

Exploratory research for Capitol Brewing seems to indicate that sales for dark lager are down for all breweries. This
  is an example of which kind of problem?
 a. A firm problem
  b. A consumer problem
  c. A perception problem
  d. An industry problem
  e. An ethical problem



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

gasdhashg

  • Sr. Member
  • ****
  • Posts: 335
Answer to Question 1

c

Answer to Question 2

d




yoooooman

  • Member
  • Posts: 557
Reply 2 on: Jun 28, 2018
Excellent


shailee

  • Member
  • Posts: 392
Reply 3 on: Yesterday
Wow, this really help

 

Did you know?

The immune system needs 9.5 hours of sleep in total darkness to recharge completely.

Did you know?

One way to reduce acid reflux is to lose two or three pounds. Most people lose weight in the belly area first when they increase exercise, meaning that heartburn can be reduced quickly by this method.

Did you know?

Symptoms of kidney problems include a loss of appetite, back pain (which may be sudden and intense), chills, abdominal pain, fluid retention, nausea, the urge to urinate, vomiting, and fever.

Did you know?

The senior population grows every year. Seniors older than 65 years of age now comprise more than 13% of the total population. However, women outlive men. In the 85-and-over age group, there are only 45 men to every 100 women.

Did you know?

Signs and symptoms of a drug overdose include losing consciousness, fever or sweating, breathing problems, abnormal pulse, and changes in skin color.

For a complete list of videos, visit our video library