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Author Question: The consumer decision process consists of: A) stimulus, problem awareness, and purchase stages. B) ... (Read 77 times)

fasfsadfdsfa

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on: Jun 28, 2018
The consumer decision process consists of:
 A) stimulus, problem awareness, and purchase stages.
  B) prepurchase, consumption, and postpurchase stages.
  C) problem awareness, evaluation of alternatives, and postpurchase behavior.
  D) stimulus, information search, and postpurchase behavior.
  E) information search, purchase, and postpurchase behavior.

Question 2

Which component of trust in a salesperson does a buyer's question Can you and your company back up your promises? most likely address?
 A) Customer orientation
  B) Likability
  C) Service resilience
  D) Dependability
  E) Compatibility


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nicoleclaire22

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Reply #1 on: Jun 28, 2018
Answer to Question 1

B

Answer to Question 2

D


fasfsadfdsfa

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Reply 2 on: Jun 28, 2018
Thanks for the timely response, appreciate it

debra928

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Reply 3 on: Yesterday
Excellent

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