Author Question: The unique service characteristic that deals specifically with the inability to inventory services ... (Read 45 times)

P68T

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The unique service characteristic that deals specifically with the inability to inventory services is:
 A) inseparability.
  B) intangibility.
  C) homogeneity.
  D) perishability.
  E) heterogeneity.

Question 2

In today's increasingly competitive marketplace, buyers are finding it more effective and efficient to do less business with more suppliers.
 
 Indicate whether the statement is true or false



diesoon

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Answer to Question 1

D

Answer to Question 2

False



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