Author Question: Of the four unique service characteristics that distinguish goods from services, the one that is the ... (Read 104 times)

londonang

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Of the four unique service characteristics that distinguish goods from services, the one that is the primary source of the other three characteristics is:
 A) intangibility.
  B) inseparability.
  C) homogeneity.
  D) perishability.
  E) heterogeneity.

Question 2

Which of the following is a category of sales support personnel who are not typically involved in the direct solicitation of purchase orders?
 A) Missionary salespeople
  B) Technical support salespeople
  C) Order-getters
  D) Inside salespeople
  E) Direct-to-consumer salespeople



Liamb2179

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Answer to Question 1

A

Answer to Question 2

A



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