Author Question: Of the four unique service characteristics that distinguish goods from services, the one that is the ... (Read 103 times)

londonang

  • Hero Member
  • *****
  • Posts: 540
Of the four unique service characteristics that distinguish goods from services, the one that is the primary source of the other three characteristics is:
 A) intangibility.
  B) inseparability.
  C) homogeneity.
  D) perishability.
  E) heterogeneity.

Question 2

Which of the following is a category of sales support personnel who are not typically involved in the direct solicitation of purchase orders?
 A) Missionary salespeople
  B) Technical support salespeople
  C) Order-getters
  D) Inside salespeople
  E) Direct-to-consumer salespeople



Liamb2179

  • Sr. Member
  • ****
  • Posts: 365
Answer to Question 1

A

Answer to Question 2

A



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

In inpatient settings, adverse drug events account for an estimated one in three of all hospital adverse events. They affect approximately 2 million hospital stays every year, and prolong hospital stays by between one and five days.

Did you know?

The top 10 most important tips that will help you grow old gracefully include (1) quit smoking, (2) keep your weight down, (3) take supplements, (4) skip a meal each day or fast 1 day per week, (5) get a pet, (6) get medical help for chronic pain, (7) walk regularly, (8) reduce arguments, (9) put live plants in your living space, and (10) do some weight training.

Did you know?

Patients who have been on total parenteral nutrition for more than a few days may need to have foods gradually reintroduced to give the digestive tract time to start working again.

Did you know?

All patients with hyperparathyroidism will develop osteoporosis. The parathyroid glands maintain blood calcium within the normal range. All patients with this disease will continue to lose calcium from their bones every day, and there is no way to prevent the development of osteoporosis as a result.

Did you know?

The first monoclonal antibodies were made exclusively from mouse cells. Some are now fully human, which means they are likely to be safer and may be more effective than older monoclonal antibodies.

For a complete list of videos, visit our video library