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Author Question: Of the four unique service characteristics that distinguish goods from services, the one that is the ... (Read 82 times)

londonang

  • Hero Member
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  • Posts: 540
on: Jun 28, 2018
Of the four unique service characteristics that distinguish goods from services, the one that is the primary source of the other three characteristics is:
 A) intangibility.
  B) inseparability.
  C) homogeneity.
  D) perishability.
  E) heterogeneity.

Question 2

Which of the following is a category of sales support personnel who are not typically involved in the direct solicitation of purchase orders?
 A) Missionary salespeople
  B) Technical support salespeople
  C) Order-getters
  D) Inside salespeople
  E) Direct-to-consumer salespeople


Liamb2179

  • Sr. Member
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  • Posts: 365
Reply #1 on: Jun 28, 2018
Answer to Question 1

A

Answer to Question 2

A


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