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Author Question: Service that occurs without interruption, confusion, or hassle to the customer is called: A) ... (Read 36 times)

dbose

  • Hero Member
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  • Posts: 597
on: Jun 28, 2018
Service that occurs without interruption, confusion, or hassle to the customer is called:
 A) seamless service.
  B) service audit.
  C) functional service.
  D) departmental service.
  E) services marketing.

Question 2

__________ focuses on more fully serving the needs of current customers.
 A) Market share
  B) Perceived value
  C) Relationship capital
  D) Lifetime value
  E) Share of customer


Gabe

  • Sr. Member
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  • Posts: 321
Reply #1 on: Jun 28, 2018
Answer to Question 1

A

Answer to Question 2

E


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