Jennifer, a salesperson for Wog Industrial Equipment, likes to address certain known sources of buyer resistance before the buyer brings them up. In this scenario, Jennifer uses the _____ method of handling resistance.
A) forestalling
B) direct denial
C) translation
D) questioning
E) compensation
Question 2
Under which subgroup of the service failure category relating to customer needs and requests would preparing a meal for a vegetarian fall?
A) special needs
B) customer preferences
C) disruptive others
D) customer errors
E) level of attention
Sample equipment maintenance log.
Typical Examination Room Equipment and Supplies
Industrial Water Use
What is your favorite protein sources?!
Sources of industrial solid waste in Canada
Kidney beans, steak, and iron-fortified bread and cereal are good sources of iron