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Author Question: Which of the following is NOT a key component that needs to be built into every service quality ... (Read 79 times)

WWatsford

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Which of the following is NOT a key component that needs to be built into every service quality system?
 A) listening
  B) reliability
  C) servant leadership
  D) individual play
  E) service design

Question 2

This is a strategic process involving stakeholder assessment to create meaningful, long-term relationships with customers, while maintaining, supporting, and enhancing the natural environment.
 A) Green marketing
  B) Greenwashing
  C) Social responsibility
  D) Sustainability
  E) Social entrepreneurship



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karmakat49

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Answer to Question 1

A

Answer to Question 2

A




WWatsford

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Reply 2 on: Jun 28, 2018
Great answer, keep it coming :)


mjenn52

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

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