This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: The ____ dimension is an assessment of the firm's consistency and dependability in service ... (Read 98 times)

tingc95

  • Hero Member
  • *****
  • Posts: 556
on: Jun 28, 2018
The ____ dimension is an assessment of the firm's consistency and dependability in service performance.
 A) tangibles
  B) empathy
  C) responsiveness
  D) assurance
  E) reliability

Question 2

The link between marketing ethics/social responsibility and firm performance has been documented repeatedly over time. This link is most evident in firms that have a strong __________.
 A) market orientation
  B) cause-related marketing program
  C) sense of customer loyalty
  D) ethical climate
  E) employee satisfaction program


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

frogdreck123456

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Jun 28, 2018
Answer to Question 1

E

Answer to Question 2

D


tingc95

  • Member
  • Posts: 556
Reply 2 on: Jun 28, 2018
Thanks for the timely response, appreciate it

okolip

  • Member
  • Posts: 362
Reply 3 on: Yesterday
Gracias!

« previous next »
 

Did you know?

In 1844, Charles Goodyear obtained the first patent for a rubber condom.

Did you know?

As many as 20% of Americans have been infected by the fungus known as Histoplasmosis. While most people are asymptomatic or only have slight symptoms, infection can progress to a rapid and potentially fatal superinfection.

Did you know?

Your skin wrinkles if you stay in the bathtub a long time because the outermost layer of skin (which consists of dead keratin) swells when it absorbs water. It is tightly attached to the skin below it, so it compensates for the increased area by wrinkling. This happens to the hands and feet because they have the thickest layer of dead keratin cells.

Did you know?

For pediatric patients, intravenous fluids are the most commonly cited products involved in medication errors that are reported to the USP.

Did you know?

Symptoms of kidney problems include a loss of appetite, back pain (which may be sudden and intense), chills, abdominal pain, fluid retention, nausea, the urge to urinate, vomiting, and fever.

Comparison of assessment findings between SIADH and DI. Comparison of assessment findings between SIADH and DI.
Nursing history for nose and sinus assessment Nursing history for nose and sinus assessment
Patient teaching: female genetalia and reproductive tract assessment Patient teaching: female genetalia and reproductive tract assessment
Assessment by Domain Assessment by Domain
Tag identify that the power has been removed and service work is being done. Tag identify that the power has been removed and service work is being done.
Neck stretch. Rest the receiver’s head on the palm of your right hand, taking a firm hold on the ... Neck stretch. Rest the receiver’s head on the palm of your right hand, taking a firm hold on the ...
Video: Bond in biological molecules (Ionic, Covalent and Hydrogen bonds)/ How atoms bond?

For a complete list of videos, visit our video library