This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: The ____ dimension is an assessment of the firm's consistency and dependability in service ... (Read 57 times)

tingc95

  • Hero Member
  • *****
  • Posts: 556
on: Jun 28, 2018
The ____ dimension is an assessment of the firm's consistency and dependability in service performance.
 A) tangibles
  B) empathy
  C) responsiveness
  D) assurance
  E) reliability

Question 2

The link between marketing ethics/social responsibility and firm performance has been documented repeatedly over time. This link is most evident in firms that have a strong __________.
 A) market orientation
  B) cause-related marketing program
  C) sense of customer loyalty
  D) ethical climate
  E) employee satisfaction program


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

frogdreck123456

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Jun 28, 2018
Answer to Question 1

E

Answer to Question 2

D


tingc95

  • Member
  • Posts: 556
Reply 2 on: Jun 28, 2018
Excellent

frankwu0507

  • Member
  • Posts: 322
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

« previous next »
 

Did you know?

Approximately 15–25% of recognized pregnancies end in miscarriage. However, many miscarriages often occur before a woman even knows she is pregnant.

Did you know?

There are more sensory neurons in the tongue than in any other part of the body.

Did you know?

A recent study has found that following a diet rich in berries may slow down the aging process of the brain. This diet apparently helps to keep dopamine levels much higher than are seen in normal individuals who do not eat berries as a regular part of their diet as they enter their later years.

Did you know?

Medication errors are more common among seriously ill patients than with those with minor conditions.

Did you know?

Many people have small pouches in their colons that bulge outward through weak spots. Each pouch is called a diverticulum. About 10% of Americans older than age 40 years have diverticulosis, which, when the pouches become infected or inflamed, is called diverticulitis. The main cause of diverticular disease is a low-fiber diet.

Assessment of Cutaneous Hypersensitivity, Stimulate the Skin with a Sterile Needle Assessment of Cutaneous Hypersensitivity, Stimulate the Skin with a Sterile Needle
Nursing assessment questions Nursing assessment questions
Eqiupment and supplies for physical assessment Eqiupment and supplies for physical assessment
Patient teaching: female genetalia and reproductive tract assessment Patient teaching: female genetalia and reproductive tract assessment
Nursing history for male genetalia assessment Nursing history for male genetalia assessment
Nursing history for rectal and anal assessment Nursing history for rectal and anal assessment
Video: Regulation of GFR: three methods, autoregulation & autoregulation via myogenic mechanism

For a complete list of videos, visit our video library