« previous next »

Author Question: Using the direct denial method for handling resistance may anger the buyer. Indicate whether the ... (Read 54 times)

debasdf

  • Hero Member
  • *****
  • Posts: 570
on: Jun 28, 2018
Using the direct denial method for handling resistance may anger the buyer.
 
 Indicate whether the statement is true or false

Question 2

Employees of excellent companies will be neat in appearance is a typical statement within the ____ dimension of the SERVQUAL scale.
 A) tangibles
  B) reliability
  C) responsiveness
  D) assurance
  E) reliability


adammoses97

  • Sr. Member
  • ****
  • Posts: 337
Reply #1 on: Jun 28, 2018
Answer to Question 1

True

Answer to Question 2

A


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Bacteria have flourished on the earth for over three billion years. They were the first life forms on the planet.

Did you know?

Signs and symptoms that may signify an eye tumor include general blurred vision, bulging eye(s), double vision, a sensation of a foreign body in the eye(s), iris defects, limited ability to move the eyelid(s), limited ability to move the eye(s), pain or discomfort in or around the eyes or eyelids, red or pink eyes, white or cloud spots on the eye(s), colored spots on the eyelid(s), swelling around the eyes, swollen eyelid(s), and general vision loss.

Did you know?

Allergies play a major part in the health of children. The most prevalent childhood allergies are milk, egg, soy, wheat, peanuts, tree nuts, and seafood.

Did you know?

The types of cancer that alpha interferons are used to treat include hairy cell leukemia, melanoma, follicular non-Hodgkin's lymphoma, and AIDS-related Kaposi's sarcoma.

Did you know?

Once thought to have neurofibromatosis, Joseph Merrick (also known as "the elephant man") is now, in retrospect, thought by clinical experts to have had Proteus syndrome. This endocrine disease causes continued and abnormal growth of the bones, muscles, skin, and so on and can become completely debilitating with severe deformities occurring anywhere on the body.

Rule of Nines. A method for determining percentage of body burned. Each different colored section re Rule of Nines. A method for determining percentage of body burned. Each different colored section re
Direct pressure to suboccipital muscles. Fingers press up into the cervical muscle attachments along ... Direct pressure to suboccipital muscles. Fingers press up into the cervical muscle attachments along ...
Testing the strength of the trapezius muscle against resistance Testing the strength of the trapezius muscle against resistance
Solve the solution set of the following system using Graphical Method. Solve the solution set of the following system using Graphical Method.
Direct Two Species Interactions Direct Two Species Interactions
Direct Development vs. Incomplete Metamorphosis Direct Development vs. Incomplete Metamorphosis
Video: Carbohydrate digestion - mouth and stomach & pancreas and small intestine

For a complete list of videos, visit our video library