« previous next »

Author Question: Using the direct denial method for handling resistance may anger the buyer. Indicate whether the ... (Read 64 times)

debasdf

  • Hero Member
  • *****
  • Posts: 570
on: Jun 28, 2018
Using the direct denial method for handling resistance may anger the buyer.
 
 Indicate whether the statement is true or false

Question 2

Employees of excellent companies will be neat in appearance is a typical statement within the ____ dimension of the SERVQUAL scale.
 A) tangibles
  B) reliability
  C) responsiveness
  D) assurance
  E) reliability


adammoses97

  • Sr. Member
  • ****
  • Posts: 337
Reply #1 on: Jun 28, 2018
Answer to Question 1

True

Answer to Question 2

A


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Certain chemicals, after ingestion, can be converted by the body into cyanide. Most of these chemicals have been removed from the market, but some old nail polish remover, solvents, and plastics manufacturing solutions can contain these substances.

Did you know?

People about to have surgery must tell their health care providers about all supplements they take.

Did you know?

Signs and symptoms that may signify an eye tumor include general blurred vision, bulging eye(s), double vision, a sensation of a foreign body in the eye(s), iris defects, limited ability to move the eyelid(s), limited ability to move the eye(s), pain or discomfort in or around the eyes or eyelids, red or pink eyes, white or cloud spots on the eye(s), colored spots on the eyelid(s), swelling around the eyes, swollen eyelid(s), and general vision loss.

Did you know?

Common abbreviations that cause medication errors include U (unit), mg (milligram), QD (every day), SC (subcutaneous), TIW (three times per week), D/C (discharge or discontinue), HS (at bedtime or "hours of sleep"), cc (cubic centimeters), and AU (each ear).

Did you know?

Children with strabismus (crossed eyes) can be treated. They are not able to outgrow this condition on their own, but with help, it can be more easily corrected at a younger age. It is important for infants to have eye examinations as early as possible in their development and then another at age 2 years.

This chart shows the various lines of responsibility and how they differ in presidential and parliam This chart shows the various lines of responsibility and how they differ in presidential and parliam
Performing Venipuncture Using the Vacutainer Method Performing Venipuncture Using the Vacutainer Method
The method of Land’s (1977) color-vision experiments. Subjects viewed Mondrians illuminated by ... The method of Land’s (1977) color-vision experiments. Subjects viewed Mondrians illuminated by ...
Dorsiflexion of the foot with direct pressure to bottom of foot with the thumbs. Dorsiflexion of the foot with direct pressure to bottom of foot with the thumbs.
Direct thumb pressure to a trigger point. Direct thumb pressure to a trigger point.
Model of how direct repeats generated during the insertion of a transposon or an insertion sequence Model of how direct repeats generated during the insertion of a transposon or an insertion sequence
Video: Biological organic compounds

For a complete list of videos, visit our video library