« previous next »

Author Question: Using the direct denial method for handling resistance may anger the buyer. Indicate whether the ... (Read 97 times)

debasdf

  • Hero Member
  • *****
  • Posts: 570
on: Jun 28, 2018
Using the direct denial method for handling resistance may anger the buyer.
 
 Indicate whether the statement is true or false

Question 2

Employees of excellent companies will be neat in appearance is a typical statement within the ____ dimension of the SERVQUAL scale.
 A) tangibles
  B) reliability
  C) responsiveness
  D) assurance
  E) reliability


adammoses97

  • Sr. Member
  • ****
  • Posts: 337
Reply #1 on: Jun 28, 2018
Answer to Question 1

True

Answer to Question 2

A


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

In 1844, Charles Goodyear obtained the first patent for a rubber condom.

Did you know?

The U.S. Preventive Services Task Force recommends that all women age 65 years of age or older should be screened with bone densitometry.

Did you know?

In 2006, a generic antinausea drug named ondansetron was approved. It is used to stop nausea and vomiting associated with surgery, chemotherapy, and radiation therapy.

Did you know?

In the United States, an estimated 50 million unnecessary antibiotics are prescribed for viral respiratory infections.

Did you know?

In 1886, William Bates reported on the discovery of a substance produced by the adrenal gland that turned out to be epinephrine (adrenaline). In 1904, this drug was first artificially synthesized by Friedrich Stolz.

Measuring Systolic Blood Pressure Using the Palpatory Method Measuring Systolic Blood Pressure Using the Palpatory Method
Body Part, Method of Examination, and Equipment Used During the General Physical Examination Body Part, Method of Examination, and Equipment Used During the General Physical Examination
Direct acting of antispasmodic drugs Direct acting of antispasmodic drugs
Delta Method Solution Delta Method Solution
Integral Calculus-Volume using Disk method Integral Calculus-Volume using Disk method
Plot of Land (Modified Offset Method) - Offset lines Plot of Land (Modified Offset Method) - Offset lines
Video: Bone Growth and Remodeling

For a complete list of videos, visit our video library