Author Question: List the eight principles of waiting.[br][br][b][color=gray]Question ... (Read 103 times)

Alainaaa8

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List the eight principles of waiting.

Question 2

______________ are finished parts that become part of a larger finished product.
 A) Accessory equipment
  B) Process materials
  C) Component parts
  D) Maintence, repair, and operating products
  E) Raw materials



blakeserpa

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Answer to Question 1

1. Unoccupied waits feels longer than occupied waits.
2. Preprocess waits feel longer than in-process waits, and post-process waits feel longest of all.
3. Anxiety makes the wait seem longer.
4. Uncertain waits seem longer than known, finite waits.
5. Unexplained waits seem longer than explained waits.
6. Unfair waits feel longer than equitable waits.
7. The more valuable the service, the longer the customer will wait.
8. Solo waits seem longer than group waits.

Answer to Question 2

C



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