This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When developing servicescapes, firms recognize that their physical environment will affect employees ... (Read 104 times)

jc611

  • Hero Member
  • *****
  • Posts: 552
on: Jun 28, 2018
When developing servicescapes, firms recognize that their physical environment will affect employees and customers. This is due primarily to:
 A) inseparability.
  B) intangibility.
  C) heterogeneity.
  D) perishability.
  E) socialization.

Question 2

Only the largest firms can execute __________, which involves the development of multiple marketing programs to serve all customer segments simultaneously.
 A) single segment targeting
  B) market specialization
  C) selective targeting
  D) product specialization
  E) mass market targeting


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

ilianabrrr

  • Sr. Member
  • ****
  • Posts: 332
Reply #1 on: Jun 28, 2018
Answer to Question 1

A

Answer to Question 2

E


jc611

  • Hero Member
  • *****
  • Posts: 552
Reply #2 on: Jun 28, 2018
Correct answers!


ilianabrrr

  • Sr. Member
  • ****
  • Posts: 332
Reply #3 on: Jun 28, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

Many people have small pouches in their colons that bulge outward through weak spots. Each pouch is called a diverticulum. About 10% of Americans older than age 40 years have diverticulosis, which, when the pouches become infected or inflamed, is called diverticulitis. The main cause of diverticular disease is a low-fiber diet.

Did you know?

It is important to read food labels and choose foods with low cholesterol and saturated trans fat. You should limit saturated fat to no higher than 6% of daily calories.

Did you know?

A good example of polar molecules can be understood when trying to make a cake. If water and oil are required, they will not mix together. If you put them into a measuring cup, the oil will rise to the top while the water remains on the bottom.

Did you know?

Autoimmune diseases occur when the immune system destroys its own healthy tissues. When this occurs, white blood cells cannot distinguish between pathogens and normal cells.

Did you know?

Pink eye is a term that refers to conjunctivitis, which is inflammation of the thin, clear membrane (conjunctiva) over the white part of the eye (sclera). It may be triggered by a virus, bacteria, or foreign body in the eye. Antibiotic eye drops alleviate bacterial conjunctivitis, and antihistamine allergy pills or eye drops help control allergic conjunctivitis symptoms.

The form and orientation of desert plants reduces heat gain from the environment and facilitates coo The form and orientation of desert plants reduces heat gain from the environment and facilitates coo
Physical examination of the thyroid gland. Physical examination of the thyroid gland.
Schemas Affect How We Encode and Remember Schemas Affect How We Encode and Remember
New employees should be shown all exits in case of an emergency. New employees should be shown all exits in case of an emergency.
A physical therapist helping the patient on parallel bars. A physical therapist helping the patient on parallel bars.
The CAMEO entry for chlorine. Useful information includes chemical and physical properties, personal ... The CAMEO entry for chlorine. Useful information includes chemical and physical properties, personal ...
Video: Reflex arc construction

For a complete list of videos, visit our video library