This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When developing servicescapes, firms recognize that their physical environment will affect employees ... (Read 174 times)

jc611

  • Hero Member
  • *****
  • Posts: 552
on: Jun 28, 2018
When developing servicescapes, firms recognize that their physical environment will affect employees and customers. This is due primarily to:
 A) inseparability.
  B) intangibility.
  C) heterogeneity.
  D) perishability.
  E) socialization.

Question 2

Only the largest firms can execute __________, which involves the development of multiple marketing programs to serve all customer segments simultaneously.
 A) single segment targeting
  B) market specialization
  C) selective targeting
  D) product specialization
  E) mass market targeting


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

ilianabrrr

  • Sr. Member
  • ****
  • Posts: 332
Reply #1 on: Jun 28, 2018
Answer to Question 1

A

Answer to Question 2

E


jc611

  • Hero Member
  • *****
  • Posts: 552
Reply #2 on: Jun 28, 2018
Correct answers!


ilianabrrr

  • Sr. Member
  • ****
  • Posts: 332
Reply #3 on: Jun 28, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

The tallest man ever known was Robert Wadlow, an American, who reached the height of 8 feet 11 inches. He died at age 26 years from an infection caused by the immense weight of his body (491 pounds) and the stress on his leg bones and muscles.

Did you know?

More than 20 million Americans cite use of marijuana within the past 30 days, according to the National Survey on Drug Use and Health (NSDUH). More than 8 million admit to using it almost every day.

Did you know?

The types of cancer that alpha interferons are used to treat include hairy cell leukemia, melanoma, follicular non-Hodgkin's lymphoma, and AIDS-related Kaposi's sarcoma.

Did you know?

Although not all of the following muscle groups are commonly used, intramuscular injections may be given into the abdominals, biceps, calves, deltoids, gluteals, laterals, pectorals, quadriceps, trapezoids, and triceps.

Did you know?

Every 10 seconds, a person in the United States goes to the emergency room complaining of head pain. About 1.2 million visits are for acute migraine attacks.

The form and orientation of desert plants reduces heat gain from the environment and facilitates coo The form and orientation of desert plants reduces heat gain from the environment and facilitates coo
Effect of pH on drug absorption: (a) a weak acid such as aspirin (ASA) is in a nonionized form in an Effect of pH on drug absorption: (a) a weak acid such as aspirin (ASA) is in a nonionized form in an
Physical Health and Exercise Are Correlated—But Which Causes Which? Physical Health and Exercise Are Correlated—But Which Causes Which?
J. P. Morgan, the financial genius, staved off ruinous competition among steel firms by combining mo J. P. Morgan, the financial genius, staved off ruinous competition among steel firms by combining mo
A physical therapist exercising the patient’s leg in a physical therapy department. A physical therapist exercising the patient’s leg in a physical therapy department.
Physical Activity Pyramid Physical Activity Pyramid
Video: Introduction to Herpes

For a complete list of videos, visit our video library