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Author Question: Using too many charts will dilute the value of the really important ones. a. True b. False Indicate ... (Read 18 times)

swpotter12

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on: Jun 28, 2018
Using too many charts will dilute the value of the really important ones.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Themes that recur frequently in the discussion of customer service include the:
 a. high cost of exceptional customer care.
  b. need to invest time and resources in providing good customer care.
  c. recognition that quality management concepts are ineffective in the area of customer service.
  d. All of these are correct.


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rleezy04

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Reply #1 on: Jun 28, 2018
Answer to Question 1

True

Answer to Question 2

b


swpotter12

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Reply #2 on: Jun 28, 2018
Correct answers!


rleezy04

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Reply #3 on: Jun 28, 2018
Great! Please up vote :D


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