Author Question: Pie charts are useful for illustrating trend relationships. a. True b. False Indicate whether the ... (Read 106 times)

rmenurse

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Pie charts are useful for illustrating trend relationships.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

________ represents the final stage in the evolution of customer services practices within an enterprise.
 a. Moving some customer service activities to the web
  b. Anticipating and delivering service and support before the customer recognizes the need
  c. Providing live customer service
  d. Online real-time video chat with a live customer service representative



ilianabrrr

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Answer to Question 1

False

Answer to Question 2

b



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