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Author Question: Product and customer knowledge, analytical skills, and availability of alternatives are aspects of ... (Read 59 times)

tiara099

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on: Jun 28, 2018
Product and customer knowledge, analytical skills, and availability of alternatives are aspects of the _____ which affect the effectiveness of selling behaviors.
 a. selling behaviors
  b. salesperson's resources
  c. buying task characteristics
  d. salesperson-customer relationship
  e. None of these are correct.

Question 2

All of the following factors affect the effectiveness of selling behaviors except _____.
 a. salesperson's resources
  b. type of buying task
  c. customer-salesperson relationship
  d. use of the SPIN method
  e. interactions among the factors


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lorealeza

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Reply #1 on: Jun 28, 2018
Answer to Question 1

b

Answer to Question 2

d


tiara099

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Reply 2 on: Jun 28, 2018
Thanks for the timely response, appreciate it

dawsa925

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Reply 3 on: Yesterday
Excellent

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