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Author Question: The post-sale follow-up enables the salesperson to do all of the following except _____. a. present ... (Read 31 times)

tuffie

  • Hero Member
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  • Posts: 534
on: Jun 28, 2018
The post-sale follow-up enables the salesperson to do all of the following except _____.
 a. present the client with a referral from another client
  b. alleviate cognitive dissonance
  c. determine any problems the client may be having
  d. develop a stronger relationship with the client
  e. All of these are correct.

Question 2

In order to be creative, excellent salespeople exhibit what characteristic, which is identified with making recommendations that might backfire or be ridiculed?
 a. sense of humor
  b. taking risk
  c. sense of honesty
  d. adaptability
  e. enthusiasm


karmakat49

  • Sr. Member
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  • Posts: 369
Reply #1 on: Jun 28, 2018
Answer to Question 1

a

Answer to Question 2

b


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